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Support archive · File 01
Product facts, dispatch expectations, payment details, and policy basics in one record. If your question is specific to an order, contact the support desk.
UNH–KB / BloodThirst customer record
BloodThirst is UNHOLY CO.'s flagship water: natural Himalayan mineral water packed in a matte-black aluminium can instead of a plastic bottle.
Sourced from natural Himalayan mineral springs. Naturally filtered through ancient rock formations, rich in essential minerals.
No. There is no caffeine, sugar, or stimulant blend here. The name is theatrical; the liquid is still straight mineral water.
12 months from the date of manufacture. Best consumed chilled. Store in a cool, dry place away from direct sunlight.
The aluminium can body is recyclable through collection streams that accept beverage cans. Packaging recovery depends on local collection and sorting, so we do not describe it as zero-waste or plastic-free.
Nothing extra has been added. The latest water test shows pH 7.18, TDS 256.87 mg/L, and calcium 28.05 mg/L, with zero sugar, zero calories, and no artificial flavouring.
Yes. BloodThirst is sold under FSSAI Lic. No. 12725999000701. The product is marketed by Unholy Beverages Private Limited.
Most orders leave our side within 24–48 hours. After that, transit usually takes another 3–7 business days depending on where in India you're located.
Yes. Free shipping on all orders across India. No minimum order, no hidden charges.
Currently, we only ship within India. Any change in shipping coverage will be published on the site and the drops page.
Once your package is booked, we send a tracking link by email. You can trace one shipment at theunholy.co/track with its order ID; opening full order history requires both the checkout email and a matching order ID.
Sometimes, yes. If the order has not moved into dispatch yet, contact us immediately and we'll try to update it. Once the courier is assigned, the address is effectively locked.
Yes, but speed matters. Email rituals@theunholy.co with your order ID as soon as possible. We can review cancellations before dispatch; once the shipment is packed or handed to the courier, cancellation is usually no longer available except where required by law.
UPI, credit/debit cards, net banking, and digital wallets — all through Razorpay. We are prepaid-only right now, so COD is not currently available.
Yes. All prices displayed are inclusive of 5% GST. What you see is what you pay — no surprises at checkout.
Yes. Checkout is handled through Razorpay, and we do not store your full payment details on our own servers.
If the transaction drops before confirmation, the order will not be completed. In cases where money was debited without a confirmed order, banks usually reverse it within 5–7 business days. If that doesn't happen, contact us and we'll investigate.
Because this is a consumable product, we do not accept routine returns after delivery. The exception is when something is wrong with the order itself, such as transit damage, a defect, or the wrong item being sent.
Send us your order ID, a short description of the issue, and clear photos through the contact page or by emailing rituals@theunholy.co. We review claims within 24–48 hours.
After approval, the refund is sent back to the original payment method. Most banks and payment partners reflect it within 5–7 business days.
We're a premium beverage brand that believes hydration doesn't have to be boring. Born from the frustration of plastic waste and bland packaging, we created BloodThirst — water with a dark soul.
Unholy Beverages Pvt Ltd is the seller of record for every order placed on this website, and that name appears on invoices and legal documents.
We review collaborations across venues, events, artists, and aligned brands. Use the contact page, choose 'Partnership,' and tell us what you're planning.
Bloodverse is our immersive narrative universe — a multi-chapter story experience embedded in our packaging via QR codes. Scan, enter, explore. Each chapter reveals a new piece of the UNHOLY origin story.
No loyalty or rewards program is currently announced. Any future program will be published on the site before we describe it as available.
Send the support desk your order ID and the email used at checkout. We usually respond within 24 hours.